How to Unlock and Set APN for Your Scarlet Plan Modem

How to Unlock and Set APN for Your Scarlet Plan Modem

*Please complete all steps in chronological order to get your MR1100 working on the Scarlet Plan*

To Unlock:

1. Make sure your modem is powered down, remove your current sim (it will be deleted) and insert your Verizon marked sim.
2. Power on the MR1100
3. On a device connected to your MR1100, such as a cell phone or tablet, open a web browser and enter 192.168.1.1 or 192.168.5.1 or http://attwifimanager in the address field to enter the Wi-Fi Manager.
4. The Username is populated automatically. Enter the password. (The default password is attadmin or kpadmin)
5. Press SIGN IN

             

6. When prompted at the top right, click unlock device and enter the 8-digit unlock code provided by technical support.

7. Do NOT click “activate”, this will try to have you set a sim password
8. To now set the APN, tap the triple dash icon in the upper right corner.
9. Select advanced setting
10. Select cellular                                                                                                                                             
11. Roaming Data – Check the box
12. Band Region- This should be set to "LTE All" 
13. Click "ADD" APN                                                                                                                                           
14. Enter the information below in the fields as follows:                                                                                   
15. Press “SAVE”

16. Make sure that you select the new updated APN as "Active" 

         

17. Power your device off for a full 60 seconds, then power back on and verify your wifi is working.

*  For any issues unlocking the modem, email [e-mail] for assistance. *